Our claims philosophy:
The Insured (and their Broker) are customers of our client (the Insurer) and our aim is to provide them with a courteous and prompt response to their queries, a proper assessment and conveyance of clear decisions. This will also ensure that we are providing a quality service to attain a fair and reasonable settlement.
Our Property Loss adjusting section provides a claim inspection and adjusting service to a wide range of clients.
We ensure that we implement the settlement of a claim in an expedite manner. We finalise claims with the minimum of hassle and leakage while maintaining full customer satisfaction.
All claims are handled by our highly trained and skilled loss adjustors. Our staff has vast experience in dealing in both large and small claims both commercial and domestic.
Our claim service offers impartial and practical advice to the insured while protecting the insurers’ interests.